Frequently asked questions

Is VAMS® only available in web based version?


VAMS® application is available in Desktop, mobile and Web Based application




On Which database VAMS® application will work?


VAMS® Desktop and VAMS® Building module will work on PostgreSQL8.4 VAMS® Web based application will work on MS SQL 2005 or above, Oracle, my SQL.




Why are there different versions of VAMS® such as VAMS® Corporate, VAMS® Commercial & VAMS® Residential?


The workflows for a Corporate are different from the workflows for a Commercial Building (or Complex) and the workflows for a Residential Building (or township). Given these differences, we at V-Authenticate developed optimized versions for each segment rather than compromising the workflow and creating a single product for these different segments




What are the Hosting Options for VAMS®?


1. On Premise
2. VA Server
3. Cloud




What are the software and hardware requirements for VAMS®?


Answered Above




Can I customize the Visitor Registration Screen?


Not Completely. Few additional fields can be added and customized from the master file.




Can I customize the Visitor Pass?


Yes. Visitor Pass Template allow clients to design their own passes.




How does the authentication process help?


2-factor authentication help clients verify visitor’s data quickly through register mobile number.




How does it help to take a photograph of the visitor for every visit?


The physical appearance of the visitor might differ every time when they visit the premise. Hence it helps organization to take photograph every time.




What if the Visitor changes his/her mobile number or email id?


Since the Mobile Number or Email Id is the unique identifier in the VAMS® system, the visitor would now have a different record and is treated as a new visitor.




What are the authentication options?


We can take any other photo ID proof details as other authentication options. Taking real time photograph is also another option for authentication.




Can VAMS® be integrated with Access Control & Turnstiles?


Yes. We would need API/SDK details of Access Control Software.




Can VAMS® be integrated with Active Directory?


Yes. Employees details can be updated in VAMS® through AD Integration.




How can we handle multiple visitors?


Multiple Visitors option is available in VAMS® where we can make one person as primary visitor and other people coming along can be made secondary visitor. Information of every person can be captured giving accurate details of total number for visitors entered in premise.




Does VAMS® support VM Environment?


Yes.




What is the bypass mode?


Bypass mode is used when mobile number does not provide OTP due to network issue. In this case, all other process remains the same only mobile authentication is not done.




What are the hardware and Software requirements for VAMS® Application?


VAMS® Desktop Module: Hardware Requirements: 1. Basic PC with the following minimum configuration: · Intel dual core 2.6 or above · 1 GB RAM · 40 GB HDD · Microsoft XP Professional or Above (32 bit) · Monitor · Keyboard and Mouse 2. Web Camera (With Drivers installed) 3. Printer (With Drivers installed) 4. Internet Connection 5. Barcode Scanner (optional) Software Requirements: 1. Microsoft .net framework 3.5 2. PostgreSQL 8.4 database 3. Normal VAMS® Other Requirements: 1. Web link (http://www.valabs.info/VauthenticateLIVE/ValidateUser.asmx) needs to be accessed from the server where the application will be installed. 2. Valabs.info domain with Port 25 should be open to send visitor/employee/ labor repo VAMS® Building Module: Hardware Requirements: 1. Basic PC with the following minimum configuration: · Intel dual core 2.6 or above · 1 GB RAM · 40 GB HDD · Microsoft XP Professional or Above (32 bit) · Monitor · Keyboard and Mouse 2. Web Camera (With Drivers installed) 3. Printer (With Drivers installed) 4. Internet Connection Software Requirements: 1. Microsoft .net framework 3.5 2. PostgreSQL 8.4 database 3. Normal VAMS® 4. IIS Other Requirements: 1. Web link (http://www.valabs.info/VauthenticateLIVE/ValidateUser.asmx) needs to be accessed from the PC where the application will be installed. 2. Valabs.info domain with Port 25 should be open to send visitor/employee/ labor report. 3. To use the web link for creating appointments/viewing reports, one of the following conditions should be meeting: Ø PC where application files are deployed in IIS should be in the same network with Tenant PC. Ø PC should be provided with Public IP and tenant PC should have internet connection to access the application web link. Web based VAMS® Application Hardware Requirements: Database & Application Server · Intel Dual Core or above processor · 4 GB RAM (recommended) · 250 GB HDD & Above · Monitor · Keyboard and Mouse User PC · Intel dual core or above · 1 GB RAM · 40 GB HDD · Monitor · Keyboard and Mouse · Web Camera · Internet Connection · Printer (Optional for visitor pass printing) Software Requirements: Database & Application Server · Microsoft Windows server 2003 or above · MS SQL 2005 or above/Oracle/mySQL · Microsoft Dot Net 3.5 Framework · Microsoft IIS 6.0 or above User PC · Microsoft Windows XP or above (32 Bit) · Web cam drivers · Printer Drivers (Optional) · Adobe Flash Player 10.1.102.64 or above · Internet Explorer 6.0 or 8.0 Note: 1. http://valabs.info/vauthenticatelive/validateuser.asmx -This link needs to be accessed from the PC where Visitor entries will be done. 2. Port 1443 for MS SQL 2005, Port 1521 for Oracle and Port 3306 for my SQL needs to be opened at server. 3. Valabs.info domain with port 25 should be opened at server for email notification. 4. For email integration following details will be required: Ø Mail Server IP Ø Out Port Ø Email address Ø Username Ø Password Ø Authentication required (Yes/No) Note: If database is Oracle, VAMS® application can be run on following options: 5. Oracle database and application files in IIS on the same PC. 6. Application web files in IIS on application server and Oracle database on database server with the Oracle client on application server.





CONTACT US

INDIA OFFICE

 

+91 22-4170-7575

sales@vamsglobal.com

C-wing-209/210,Mittal Commercia Premises Co. Op. Soc. Ltd. ,CTS No -1629, village Mark, off M. V Road, Near Mittal Estate, Marol-Metro Station, Andheri East, Mumbai - 400059

USA OFFICE

+1 (212) 537-6728

sales@vamsglobal.com

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